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Our process · 4 min read

What happens after your first call with NPB

From your enquiry to completion and aftercare.

What happens after your first call with NPB

From your enquiry to completion and aftercare.

We call within 24 hours, ask a few questions and book a telephone consultation. We discuss a guided offer and the right buying route, then visit the property if you want to go ahead. A formal offer follows by email, normally open for 14 days. We contact you the next day to answer questions. If you agree, we issue a sale memorandum naming the buyer, introduce your solicitor or work with yours, and our progression team gives weekly updates through to completion, with aftercare after.

General information only. This guide is not legal, tax or financial advice. Speak to an appropriate professional about your circumstances.